SOUTH AFRICAN SHIPPING

We offer shipping in South Africa via PostNet. Your parcel will be shipped to the closest PostNet near you. PostNet will then send you a sms once you’re parcel has arrived and is ready for collection when convenient for you. When the product is available in stock it will be despatched and shipped within 24 hours of purchase and should arrive within 3 – 5 working days depending on your location. All our products are Hand Made in Cape Town, South Africa, so please allow 20 – 30 working days for products to arrive, when purchased as a backorder as some might still need to be assembled.

You will receive a tracking number via email once your parcel has been shipped. So please provide us with your correct email address. Products can then be tracked via PostNet‘s website. PostNet is one of the best in the business when it comes to sending parcels in South Africa.

INTERNATIONAL SHIPPING

Your parcel will be shipped via the South African Post OfficePlease remember that all our products are Hand Made in Cape Town, South Africa with love, so please allow 15 – 20 working days for products to arrive, as some products might still need to be assembled when purchased as a backorder. When the product is available in stock it will be despatched and shipped within 24 hours of purchase and should arrive within 10 working days depending on your location.

You will receive a tracking number via email once your parcel has been shipped. So please provide us with your correct email address. Products can then be tracked via the Post Office website.

RETURNS

If for whatever reason you are not entirely satisfied with your order then please contact us to discuss further. Returns should be done within 14 days of purchase along with your original order number and processing request (refund / exchange etc). Please ensure all goods are returned unworn in their original condition or we will be unable to refund or exchange your order. We strongly recommend you insure your parcel and use a tracking number when returning your parcel to us, as we cannot be held responsible for goods which have not arrived.

Any further questions please contact [email protected] or use the Contact form.